Hi, I'm Pauline.

I'm a public sector researcher and analyst focused on making data accessible and actionable, with a strong interest in human-centered design.

Recent work

Three screens showing the PSLF app
UX /UI Design

Public Service Loan Forgiveness Program

Designing an app for the U.S. Department of Education's PSLF Program

Desktop and mobile mockups of the redesigned PVTA website
UX /UI Design

Pioneer Valley Transit Authority

Redesigning the Pioneer Valley Transit Authority's website to streamline the trip planning process

Mockup of the accessibility checker on a desktop computer
UX /UI Design

Open Data Accessibility Checker

Designing an accessibility checker for the data story tool on Tyler Technologies' Open Data Platform

Three screens showing the good neighbor mobile website
UX /UI Design

good neighbor mobile website

Developing a mobile website that makes it easy for users to connect with their communities through volunteering

About me

I'm a public sector researcher and analyst focused on making data accessible and actionable, with a strong interest in human-centered design.

I am a researcher and analyst based in Western Massachusetts. With eight years of research experience in the public sector, I am focused on using research and design to center the needs of users in the design of digital government services.

I began my career in public service as an Americorps VISTA volunteer in Hartford, CT. Throughout my career, much of my work has focused on making government data accessible and leveraging data to inform decision making. I bring this focus on accessibility and data-driven decision making to my work as a UX designer.

I strive to develop solutions that are simple and intuitive, directly address the needs of users, and center equity in the design process. With my background in public policy analysis, I bring strong analytical, research, and data skills to addressing complex problems.

Pauline smiling outside
I would love to connect with other public interest technologists. Please send me a message using the form below to connect.

Contact me!

© Pauline Zaldonis 2024

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