Recent work
UX /UI Design
Public Service Loan Forgiveness Program
Designing an app for the U.S. Department of Education's PSLF Program
UX /UI Design
Pioneer Valley Transit Authority
Redesigning the Pioneer Valley Transit Authority's website to streamline the trip planning process
UX /UI Design
Open Data Accessibility Checker
Designing an accessibility checker for the data story tool on Tyler Technologies' Open Data Platform
UX /UI Design
good neighbor mobile website
Developing a mobile website that makes it easy for users to connect with their communities through volunteering
About me
Public sector researcher and designer focused on centering the needs of users in digital government services
I am a research analyst and UX designer based in Western Massachusetts. With seven years of research experience in the public sector, I am focused on using research and design to center the needs of users in the design of digital government services.
I began my career in public service as an Americorps VISTA volunteer in Hartford, CT. Throughout my career, much of my work has focused on making government data accessible and leveraging data to inform decision making. I bring this focus on accessibility and data-driven decision making to my work as a UX designer.
As a designer, I strive to develop solutions that are simple and intuitive, directly address the needs of users, and center equity in the design process. With my background in public policy analysis, I bring strong analytical, research, and data skills to addressing complex problems.
I would love to connect with other public interest technologists. Please send me a message using the form below to connect.
Contact me!
© Pauline Zaldonis 2024
